Business Analyst
Accenture Federal Services
Washington, DC3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Business analysisHelp deskTroubleshootingPower BIData visualization
- Work
- On-site in Washington
- Pay
- Not stated by the employer.
- Skill demand
- Business analysis84%Power BI23%Troubleshooting17%Help desk10%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 5, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Seeking an on-site Business Analyst to support new and existing deployments of the Task Management Tool (TMT). This role requires collaboration with business users, project sponsors, senior leadership, and team members to deliver, update, and expand the functionality of TMT and the Power Platform. You will serve as the primary customer-site contact.
Key Responsibilities
- Provide help desk support and application troubleshooting for the Power Platform, SharePoint Online, and other Microsoft 365 apps connected to TMT.
- Develop complex Power BI reports and dashboards for analytics and insights.
- Manage customer expectations regarding solution functionality.
- Advise customers on best practices for configuring Power Apps and TMT.
- Coach customers on change management for new initiatives.
- Conduct classroom training and provide desk-side support.
- Update customer training materials and SOPs.
- Prepare presentations for leadership briefings.
- Conduct testing for new software builds and lead the customer adoption process.
- Create, test, and maintain automation flows.
- Assist technical staff during solution installation with account creation, configurations, and troubleshooting.
- Provide administrative support for related tasking processes.
Requirements & Tech Stack
- Active Secret security clearance (or higher).
- Ability to work on-site 100% of the time.
- Ability to obtain Microsoft PL-900 and/or PL-300 certification.
Qualifications
- No specific qualifications listed beyond security clearance and certifications.