Jr. Full Stack Engineer

About the Role

ECLARO is seeking a Jr. Full Stack Engineer for a client in New York, NY, operating in the energy industry and focused on technological innovation. This role involves developing, testing, and supporting enterprise conversational AI agents and their associated web experiences.

Key Responsibilities

• Agent and Backend Development:
• Build and test conversational flows, intents, route groups, and LLM-powered tools using GECX / Dialogflow CX and Google's Agent Development Kit (ADK).
• Develop and maintain REST APIs, webhooks, and small services in Python, .NET, or Node.js to connect agents to ServiceNow and Azure systems.
• Write SQL queries for agent lookups, reporting, and conversational analytics.
• Frontend Development:
• Create responsive, accessible interfaces using HTML, CSS, and TypeScript / JavaScript with a modern framework (e.g., React or Angular).
• Connect frontend components to backend services and agent APIs, managing loading states, error handling, and session handling.
• Contribute to internal pages for agent analytics, test results, or admin tasks.
• Delivery & Operations:
• Support CI/CD by maintaining Azure DevOps pipelines for agent configurations, fulfillment services, and frontend builds. Update existing YAML pipelines.
• Write and run automated tests including unit tests, webhook API tests, dialog flow regression tests, and frontend component tests.
• Investigate bugs and failed test runs, document findings, and escalate issues.
• Participate in agile ceremonies like sprint planning, standups, backlog refinement, and Program Increment (PI) planning within a SAFe environment.
• Maintain up-to-date documentation for flow designs, API behavior, UI components, and runbooks.

Requirements & Tech Stack

• Core Technologies:
• Python (primary, required)
• .NET (C#)
• Node.js
• SQL
• HTML, CSS, TypeScript / JavaScript
• Modern frontend frameworks (e.g., React or Angular)
• Git
• Modern IDE (e.g., VS Code)
• Azure DevOps (Pipelines, Repos)
• ServiceNow (REST APIs, Flow Designer)
• SAFe, Jira / Azure Boards
• Concepts & Protocols:
• REST APIs, JSON, webhooks
• Calling APIs from browser applications
• Unit testing, API testing, UI testing frameworks
• Basic understanding of prompt engineering and intent classification (Preferred)
• Basic understanding of OAuth2, API keys, secrets handling, and browser security basics (CORS, avoiding XSS) (Preferred)
• Familiarity with containers and infrastructure as code (Docker, Kubernetes, or Terraform) (Preferred)
• Familiarity with serverless platforms (Cloud Run, Azure Functions) or Contact Center AI (CCAI) (Preferred)
• Interest in SRE, observability, and AIOps (Preferred)

Qualifications

• Required:
• Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience.
• Working proficiency in Python.
• Working proficiency in .NET and HTML, CSS, and JavaScript or TypeScript.
• Understanding of REST APIs, JSON, MCP, and how webhooks work.
• SQL skills.
• Experience with Git and a modern IDE.
• Exposure to unit testing with a framework like PyTest, Jest, or xUnit.
• Clear written and verbal communication, and willingness to ask questions and take feedback.
• Preferred:
• Hands-on exposure to Dialogflow CX, chatbots, or any LLM-based application (coursework or personal projects are acceptable).
• Exposure to Google's Agent Development Kit (ADK) or similar agent frameworks.
• Familiarity with frontend testing tools such as Jest, Selenium, or Playwright / Cypress.
• Familiarity with Azure DevOps pipelines or another CI/CD tool.
• Exposure to .NET (C#), ServiceNow, or both.
• Awareness of Agile or SAFe practices.
• Exposure to Google's Agent Development Kit (ADK) or similar agent frameworks.

ECLARO Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Contact

Heckle Tulab

[email protected]

2128047460

Heckle Tulab | LinkedIn