UX Researcher Intern

About the Role

An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus. This is a summer only internship, taking place between May/June and August/September 2027. Amazon internships across all seasons are full-time positions. Interns should expect to work in office, Monday through Friday, up to 40 hours per week, typically between 8am and 5pm. Specific team norms around working hours will be communicated by your manager. Students should not have conflicts such as classes or other employment during the Amazon workday. Applicants should have a minimum of one quarter, semester, or trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all UX Designer Intern roles at the locations we hire for across the United States. You will be able to provide your preference of location and start date during the application process, but we cannot guarantee that we can meet your selection based on several factors, including but not limited to the availability and business needs of this role. Finalization of the available locations and start dates will be provided to you at the time of job offer.

Key Responsibilities

• Define and execute a comprehensive research plan.
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing.
• Design, conduct, and analyze results from 1-3 studies including usability lab studies, remote research, field studies, and survey design.
• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments.
• Identify and incorporate complex technical and business requirements into research.
• Advocate research findings to diverse audiences through written reports and in-person presentations.

Requirements & Tech Stack

• Are enrolled in an academic program that is physically located in the United States.
• Are 18 years of age or older.
• Work 40 hours/week minimum and commit to 12 week internship maximum.
• Have at least two creative materials for Amazon to review (e.g., website, PDF, slide deck).
• Experience reviewing user research and data to build a strategic and user-friendly design.
• Currently working towards a Master's Degree or above in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or other equivalent discipline, with an expected conferral date between December 2027 – June 2028.
• Able to relocate nationwide - relocation assistance provided if eligible.
• Experience with user research or other experience from a technical field, such as software development, systems management, or similar.
• Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
• Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• A passion and capacity to advocate on behalf of our users.

Creative Materials Guidance

• Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design.
• Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.
• Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs.