Enterprise Risk Leader

About the Role

Lead Operations Risk for Business Operations globally. This role involves preparing the risk landscape by identifying, assessing, responding, and monitoring prioritized risks using risk management methodologies. Support Genpact Operations in managing risk response strategies. Think with design, seek problems with data & analytics, and recommend solutions to minimize risk impact for Genpact and its Clients. The ideal candidate should possess deep FS industry and risk domain expertise, knowledge of business process re-engineering, and digital technology innovation in the banking segment, with a focus on key regulatory requirements.

Key Responsibilities

• Design and implement a risk framework delivering client value and ensuring surprise-free operations.
• Improve Organization Risk culture for effective incident detection and whistle-blower process.
• Develop frameworks and risk management programs/campaigns to build risk proficiency and enhance risk culture.
• Collaborate with cross-functional teams across levels to drive outcomes, build, and groom team members for independent leadership of large and complex roles.
• Provide thought leadership on global risks relevant to Banking Operations and their relevance to Genpact.
• Conduct constant monitoring of risk mitigation strategies and emerging risks, and provide periodic reports to the Business COO, Unit Leader, and Business Leader.
• Lead conversations with senior stakeholders across Genpact Operations Leaders and Clients on risks, incidents, and audits.
• Conduct proactive reviews of Genpact’s adherence to Clients’ Supplier Governance Framework and audits by Banking clients.
• Review Operations-reported incidents/issues, collaborate with Operations, Legal, HR, and Infosec teams, and lead discussions.
• Provide appropriate and timely responses to risk and audit-related questions in potential and existing Client RFI/RFP and Client Contracts.
• Manage a large team (50+), train, motivate, and coach team members, and provide career development.
• Demonstrate good project & time management skills, ability to balance multiple priorities, prioritize work, and meet deadlines.
• Drive Enterprise Risk function key projects/initiatives across the organization.

Requirements & Tech Stack

• Risk management methodologies
• Data & analytics
• FS industry and risk domain expertise
• Business process re-engineering
• Digital technology innovation
• Banking segment knowledge
• Key regulatory requirements knowledge
• Client RFI/RFP and Client Contracts
• Internal Controls
• Internal audit
• Supplier Governance Framework

Qualifications

• Results-focused leader with relevant experience in Operations Risk management in the Banking industry.
• CRISC, CISA, CIA, MBA or relevant Risk Management / Audit degree.
• Strong communication & strategic influencing skills.
• Relevant experience working with senior leaders, building internal networks, and delivering high-impact programs in complex-matrixed environments.
• Team Building & Leadership – ability to lead diverse and global teams.
• Ability to Influence Change, Speed to Outcome.
• Detailed knowledge of Internal Controls, Risks, Internal audit.
• Business development acumen.
• Excellent planning and organization skills.
• High standard of integrity and confidentiality.
• Good written communication skills.
• Handled global engagements.
• A ‘go-getter’ attitude.

Bilingual / Trilingual aspect of domain plus digital knowledge is a plus.

Location- Gurgaon Preferably