2027 Summer Intern, Digital Product

About the Role

Digital Products creates digital experiences connecting GM customers to vehicles, services, and their lives, encompassing mobile apps, connected services, and in-vehicle technology. The Product Management MBA Internship is part of Customer Experience Platforms (CXP), shaping product direction and execution. CXP collaborates with engineering, design, data, marketing, and business teams to understand customer needs, prioritize, and guide products from concept to launch. This internship offers exposure to product strategy, technology, and customer-focused problem-solving.

About the Opportunity

The CXP PM team seeks MBA Product Management Interns passionate about customer problems, technology, and turning ideas into outcomes. Interns will be matched to specific product areas based on business needs and interests. Potential areas include connected vehicles, mobility, customer experiences, electric and autonomous platforms, and enterprise data systems. You will work at the intersection of customer insight, product strategy, engineering, design, data, and business priorities. Responsibilities may include defining customer needs, supporting discovery, shaping roadmaps, clarifying requirements, analyzing product performance, and coordinating delivery.

Potential Product Areas

• Connected vehicle and OnStar products and services
• Customer experiences, mobile and web products, and digital engagement
• Mobility, data, and customer experience initiatives
• Customer onboarding, subscriptions, commerce, and connected-service experiences
• Fleet and commercial products, including digital tools for business customers
• Customer support, AI-enabled self-service, and contact center advisor tools
• Product strategy and execution across engineering, design, marketing, analytics, and business teams

Key Responsibilities

• Research customer, business, market, or operational needs and translate findings into opportunities.
• Support product vision, strategy, roadmaps, requirements, and prioritization.
• Partner with engineering, design, analytics, marketing, operations, and business teams.
• Help define success measures and analyze product or customer outcomes.
• Prepare product briefs, presentations, decision materials, or launch-readiness content.
• Participate in discovery, experimentation, user feedback, and product reviews.

Requirements & Tech Stack

• Currently enrolled in an MBA or graduate degree program in business, engineering, computer science, data science, or a related field.
• Graduating August 2027 or later with an MBA or graduate degree.
• Completed a bachelor’s degree or equivalent academic preparation.
• Demonstrated interest in product management, technology, customer experience, strategy, analytics, or digital business.
• Strong written, verbal, analytical, and presentation skills.
• Ability to work collaboratively with technical and non-technical partners.
• Ability to work onsite at the assigned GM location.
• Availability to work full-time, 40 hours per week, during the 12-week summer internship period between May – August or June – September 2027.

Preferred Qualifications

• Prior experience in product management, technology, consulting, business strategy, engineering, analytics, design, or a related area.
• Experience using customer research, data analysis, experimentation, or product metrics to inform decisions.
• Familiarity with digital products, connected services, mobile or web experiences, APIs, platforms, or software delivery.
• Experience turning ambiguous problems into clear recommendations or plans.

Work Arrangement

• Hybrid: Expected to report to the designated work location three times per week, at minimum.
• Start dates: May 24th or June 14th, 2027.
• GM will provide a one-time lump sum taxable stipend payment to eligible students.
• GM does not provide immigration-related sponsorship for this role.