Customer Relationship & Sales Executive
Career Kickstart.
Bangalore Urban, Karnataka, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Lead generationExcel
- Nice to have
- SalesCustomer service
- Work
- On-site in Bangalore Urban
- Pay
- Not stated by the employer.
- Skill demand
- Sales82%Lead generation13%Customer service9%Excel4%of 150 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
Pick Your Purrr is seeking a confident, articulate, and customer-focused professional to manage customer inquiries, build meaningful relationships, and convert prospective customers into bookings and sales.
Key Responsibilities
- Customer Communication: Handle inbound and outbound calls, WhatsApp inquiries, and customer conversations.
- Sales & Conversions: Understand customer needs, recommend relevant services, and convert inquiries into confirmed bookings and orders.
- Relationship Management: Build trust, maintain strong customer relationships, and deliver a positive customer experience.
- Lead Management: Follow up with prospective customers, maintain lead records, and ensure timely communication.
- Booking Coordination: Coordinate appointments, service requests, and bookings with internal teams.
- Upselling & Referrals: Identify opportunities for repeat bookings, additional services, and customer referrals.
- Customer Support: Address queries and concerns professionally, escalating issues when necessary.
- Performance Reporting: Maintain daily records of calls, inquiries, follow-ups, and conversions.
Requirements & Tech Stack
- Spreadsheets
Qualifications
- Excellent spoken English and confident communication skills.
- Prior experience in telecalling, inside sales, customer service, or relationship management is preferred.
- Ability to build rapport and influence customer decisions without being pushy.
- Strong follow-up, negotiation, and interpersonal skills.
- Customer-first attitude with a proactive approach to problem-solving.
- Basic computer proficiency.
- Comfortable working 8–10 hours per day as per the agreed schedule.
- An interest in cats and the pet-care industry is a plus.
The ideal candidate is naturally good with people, communicates with confidence, takes ownership of conversations, and understands that successful sales begin with understanding customer needs. Consistency, professionalism, empathy, and the ability to turn a simple inquiry into a sale are valued.