Guest Experience Expert
Marriott International
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Work
- On-site in Miami Beach
- Pay
- Not stated by the employer.
- Listed
- Nov 10, 2026 · still open
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Key Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share the highlights of the local area.
- Uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
Requirements & Tech Stack
- Overnight Position
- Full Time Schedule
- Non-Management Position Type
- Must be on feet and moving around (stand, sit, or walk for an extended time).
- Must take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None.