QA Associate

About the Role

The QA Associate role is a contract, on-site position based in Bengaluru.

Key Responsibilities

• Review and test platform features, content workflows, and user journeys to ensure high standards of quality and consistency.
• Execute test cases.
• Report and track defects.
• Verify fixes.
• Collaborate with product, engineering, and content teams to improve processes and user experience.
• Maintain documentation of QA processes.
• Support release cycles.
• Help refine quality benchmarks for different content formats.
• Work closely with cross-functional stakeholders in a fast-paced environment.

Qualifications

• Strong Quality Assurance and Quality Control skills, with hands-on experience in testing digital products or content platforms.
• Knowledge of Quality Management practices, including process improvement, documentation, and adherence to defined standards.
• Solid Analytical Skills to identify issues, interpret data, and provide clear, actionable insights to teams.
• Effective Communication skills for collaborating with cross-functional teams and clearly documenting test results and defects.
• Attention to detail and a user-focused mindset, especially for content-heavy or media platforms.
• Familiarity with basic QA tools, issue tracking systems (e.g., Jira or similar), and test case management is preferred.
• Prior experience in digital media, storytelling platforms, or consumer-facing apps is an advantage.
• Relevant bachelor’s degree or equivalent practical experience in QA, technology, or a related field.