International Voice Process Associate
Lyros Technologies Pvt Ltd-CMMI Level 3
Hyderabad, Telangana, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Nice to have
- Customer service
- Work
- On-site in Hyderabad · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service31%of 99 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
We are seeking an enthusiastic and motivated International Voice Process Associate to join our dynamic team. This role is ideal for individuals looking to start their career in the BPO sector, particularly in international voice processes.
Key Responsibilities
- Engage with customers through voice communication, addressing their queries and providing solutions in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to ensure customer satisfaction and resolve issues effectively.
- Document customer interactions and feedback accurately in the system.
- Participate in training sessions to enhance product knowledge and improve service delivery.
Requirements & Tech Stack
- Strong verbal communication skills in English.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic understanding of customer service principles.
- Willingness to learn and adapt to new processes and technologies.
- Previous experience in a BPO or customer service role is a plus but not mandatory.