Patient Registration Rep
Henry Ford Health
Southfield, MI2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceMicrosoft OfficeEHR / EMRMedical terminology
- Work
- On-site in Southfield
- Pay
- Not stated by the employer.
- Skill demand
- Customer service73%EHR / EMR36%Microsoft Office31%Medical terminology30%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
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Role Overview
As a Patient Registration Rep, you will be the first point of contact for patients, ensuring a smooth and welcoming experience. You’ll handle patient registration, insurance eligibility verification, and cash collections, while advocating for patient needs and providing outstanding customer service. Your role is vital in creating a positive and efficient healthcare experience for all.
What You Will Do
- Greet and check in patients, ensuring a warm and welcoming experience.
- Verify insurance eligibility and collect payments accurately and efficiently.
- Update patient registration and insurance information in our systems.
- Respond to inquiries from callers and customers, advocating for their needs.
- Perform new patient registration and preregistration tasks as needed.
- Maintain a fast-paced, organized workflow in a dynamic environment.
Requirements & Tech Stack
- High school diploma or G.E.D. equivalent.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to provide exceptional customer service over the phone, in person, and in writing.
Qualifications
- One (1) year of experience in patient admitting, registration, and/or insurance eligibility verification in a hospital or medical office setting.
- EPIC training/experience
- Familiarity with insurance payor systems
- Familiarity with ICD-10 medical terminology