Sales Associate

About the Role

A full-time, on-site position based in Kolkata. This role involves engaging directly with customers, managing sales operations, and contributing to the company's growth in the tea and agro market.

Key Responsibilities

• Engage with customers in person.
• Handle product inquiries and explain product features.
• Provide recommendations to support sales.
• Maintain product displays.
• Process sales transactions.
• Manage inventory levels.
• Ensure a clean and organized sales area.
• Build long-term customer relationships.
• Collect customer feedback.
• Coordinate with the sales and operations team to meet targets.
• Support promotional activities.
• Assist with local market outreach.
• Contribute to a positive customer experience.

Requirements & Tech Stack

• Ability to work on-site full time in Kolkata, including weekends or extended hours as required.

Qualifications

• Strong customer service and interpersonal skills, with the ability to communicate clearly and professionally.
• Sales and negotiation abilities, including basic understanding of retail selling techniques and upselling.
• Organizational and time management skills to handle multiple customer interactions and tasks efficiently.
• Basic numerical and computer skills for billing, inventory updates, and reporting.
• Knowledge or interest in the tea and agro industry is an advantage.
• Prior experience in retail, FMCG, or front-line sales is preferred but not mandatory.
• Minimum educational qualification: high school diploma or equivalent.
• Higher education in business or commerce is a plus.