Career Counsellor
Santoshyuva It Solutions
Hyderabad(Gachibowli)0–3 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 3 years · 12th pass
- Must know
- Project managementBusiness analysisLead generationCRMExcelSales
- Nice to have
- Customer service
- Work
- On-site in Hyderabad(Gachibowli)
- Pay
- ₹2–6 LPA
- Skill demand
- CRM33%Lead generation18%Business analysis3%Project management2%of 99 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
Switch2ITJob.com is a growing EdTech company that helps freshers and working professionals transition into IT roles such as Business Analyst, Project Management.
Key Responsibilities
- Make outbound calls to potential leads from digital platforms.
- Share details about Business Analyst and other IT training programs.
- Schedule and follow up on demo sessions.
- Update lead status and feedback in CRM.
- Handle basic queries or route them to senior counselors.
- Meet daily/weekly calling targets.
Requirements & Tech Stack
- 12th pass / Graduate
- Experience: 0 to 3 years of telecalling, telesales, or customer support preferred
- Good spoken communication in Telugu or Hindi & English
- Confident and persuasive tone
- Basic computer knowledge: Excel, WhatsApp Web, CRM tools
- Time management and teamwork skills
- Quick learner, self-motivated, and target-oriented
- Comfortable working in a high-call-volume role
- Willing to work during peak hours or weekends, if required
Qualifications
- Minimum Qualification: 12th pass / Graduate
- Experience: 0 to 3 years of telecalling, telesales, or customer support preferred
- Key Skills: Good spoken communication in Telugu or Hindi & English, Confident and persuasive tone, Basic computer knowledge (Excel, WhatsApp Web, CRM tools), Time management and teamwork skills.
- Preferred Candidate Profiles: Quick learner, self-motivated, and target-oriented. Comfortable working in a high-call-volume role. Willing to work during peak hours or weekends, if required.
Salary & Benefits
- Fixed salary + Performance-based incentives
- On-job training provided
- Growth opportunities in sales, CRM, or team lead roles