Database Administrator

About the Role

An Associate Cloud Operations Engineer position within the Cloud Operations team, supporting reliable, secure, scalable, and cost-efficient production platforms across a multi-cloud, multi-region environment. This is a hands-on, database-focused role responsible for executing well-defined operational and database administration activities, handling routine service requests, following established procedures, and assisting with production support for SaaS services and cloud infrastructure. The role provides an opportunity to progressively develop technical expertise and operational experience. This is a hybrid role requiring a minimum of 3 days per week in the Bangalore office.

Key Responsibilities

• Follow documented processes and procedures to support Oracle, PostgreSQL, and MySQL databases.
• Handle service requests and operational tickets in accordance with established processes and SLA requirements.
• Perform routine database administration and maintenance activities according to established operational standards and runbooks.
• Monitor production and non-production environments, respond to alerts, and follow documented troubleshooting and escalation procedures.
• Perform database schema maintenance and migrations using documented procedures and change-management processes.
• Execute database backup, restore, and recovery activities by following established runbooks and validation procedures.
• Use SQL and basic shell/Python scripting to perform routine operational, troubleshooting, and automation activities.
• Support database performance troubleshooting by gathering required information, performing documented checks, and escalating complex issues to senior engineers.
• Perform tenant rebalancing and other scheduled maintenance activities by following established procedures and change controls.
• Follow security, access management, change management, incident management, and other Cloud Operations processes.
• Maintain accurate documentation and update operational runbooks when processes or procedures change.
• Work with experienced engineers to troubleshoot issues that fall outside established procedures or require deeper technical expertise.
• Continuously develop technical knowledge across databases, cloud platforms, and operational tools.
• Participate in the team's 24x7 on-call rotation after completing training.

Requirements & Tech Stack

• Foundational knowledge of Oracle RDBMS.
• Basic understanding of relational database concepts, SQL, backup and recovery, and database performance fundamentals.
• Familiarity with AWS and/or Azure cloud platforms.
• Basic understanding of Linux and command-line operations.
• Exposure to shell scripting, Python, or similar scripting languages is preferred.
• Ability to follow documented operational procedures and work effectively within established processes.
• Good communication and collaboration skills.
• Willingness to participate in maintenance activities and an on-call rotation.
• AWS, Azure, or any database-related certifications are a plus.