VKYC Executive
Credit Saison India
Thane, Maharashtra, IndiaFresher3m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- TroubleshootingOperations
- Work
- On-site in Thane
- Pay
- Not stated by the employer.
- Skill demand
- Operations47%Troubleshooting1%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
- Conduct live video interactions with customers to verify their identity using Aadhaar and PAN details.
- Perform liveness checks and ensure the customers physical presence matches the provided documentation.
- Capture high-quality images of original documents (PAN card) and the customers live photograph as per system requirements.
- Validate customer location via geo-tagging to ensure compliance with regional boundaries.
Technical Troubleshooting & Guidance
- Guide customers through technical steps, such as enabling location permissions and camera access.
- Provide specialized assistance for diverse customer needs, including verbal cues and guidance for visually impaired or elderly applicants.
- Identify and report any systemic glitches in the Jarvis/VKYC platform to the technical team immediately.
Compliance & Documentation
- Adhere strictly to the Video Customer Identification Process (VCIP) guidelines mandated by the RBI.
- Maintain confidentiality and security of customer data during and after the video call.
Requirements & Tech Stack
- Comfortable using web-based verification tools like Jarvis, SignDesk, or similar.
- Ability to spot discrepancies in documents and live video feeds quickly.
Qualifications
- Education: Minimum Graduate in any stream.
- Experience: Experience in KYC/VKYC operations, preferably in an NBFC or Banking environment. Freshers can apply too.
- Communication: Excellent verbal communication skills in English, Hindi, and/or relevant regional languages.