Welcome Coordinator
Oak Street Health, part of CVS Health
Chicago, IL2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsLead generation
- Nice to have
- Customer service
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Skill demand
- Operations62%Customer service48%Lead generation5%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 6, 2026 · still open
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About the Role
The Welcome Coordinator at Oak Street Health is responsible for creating an inclusive environment and making a positive first and last impression on patients. They act as the face of the clinic and ensure efficient center operations.
Key Responsibilities
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in the electronic medical record platform
- Scheduling/rescheduling appointments within the electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
- Other duties as assigned
Requirements & Tech Stack
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- US work authorization
Qualifications
- A flexible and positive attitude
- A welcoming and nurturing attitude toward older adults
- High level of integrity
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Preferred Qualifications
- Experience in a customer service setting
- Some college
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$17.00 - $31.30 per hour
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range.