Consumer Insights Intern

About The Role

Level Infinite, Tencent’s global gaming brand, is seeking an early-career consumer insights researcher to join its team in Los Angeles. This internship offers an opportunity to gain industry experience, work across various game genres and business models, and learn from experienced researchers. The role involves supporting consumer insights and user research teams across Level Infinite, working with partner studios globally.

Key Responsibilities

• Support senior researchers in delivering studies end-to-end, utilizing methods such as player surveys, focus groups, interviews, and playtests.
• Assist in scoping and preparing research, drafting and testing questionnaires, verifying survey links and logic, and performing quality control at all stages, including proofing, data cleaning, and sense-checking.
• Analyze quantitative and qualitative data, translating findings into actionable insights presented through clear charts, concise slides, and brief written summaries.
• Coordinate with vendors for fieldwork or prepare and run playtests and focus groups in the LA lab, managing participant logistics.
• Support reporting and readouts, ensuring findings are communicated effectively to relevant stakeholders.
• Take on increasing ownership as you learn and grow in the role.

Qualifications

• Currently studying, or recently completed a degree in marketing, business, psychology, economics, data, social sciences, or a related field with a research focus.
• Early in your career with a strong desire to learn within the games industry.
• Comfortable working with numbers, confident in quantitative analysis, identifying outliers, and cleaning datasets.
• Good communication skills, able to simplify complex findings both in writing and verbally.
• Organized and detail-oriented, with a proactive approach to self-review.
• A passion for games or genuine curiosity about player motivations.
• Nice to have (not required): Experience with SPSS, R, Tableau, Power BI, or survey tools like Qualtrics.

Location

• Los Angeles, California
• This opportunity requires full-time presence in the Playa Vista office.
• Must be authorized to work in the United States for the duration of the internship.