Contract Manager

About the Role

TechWish is transforming how United States federal agencies and government organizations manage their most important contracts, spanning defense, healthcare, public safety, and beyond. Our AI-driven solutions are designed specifically to improve efficiency and compliance for US government contractors and federal agencies. This role is a launchpad into the world of SaaS consulting, particularly for recent graduates eager to apply analytical, problem-solving, and communication skills to real-world challenges. You will join an experienced consulting team in a collaborative, mission-driven environment that encourages curiosity and hands-on learning.

Key Responsibilities

• Support pre-implementation workshops to understand product requirements, support system demos, and user training sessions with guidance from senior consultants.
• Contribute to project documentation, data reporting, and client communications.
• Assist with solution configuration, testing, and design activities to align with client needs.
• Learn about client AI requirements and Icertis AI capabilities.
• Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality delivery.
• Learn how government processes and security requirements translate into SaaS solutions.

Requirements & Tech Stack

• AI tools
• SaaS consulting
• Enterprise SaaS delivery
• Microsoft technology

Qualifications

• Bachelor's degree in engineering, Computer Science, Business, Information Management, Information Technology, Business Analyst, or related technical field.
• Prior experience with government contractors or federal agencies in internships or work is highly desirable.
• Prior exposure to software delivery, process improvement through projects or coursework is a plus.
• Demonstrated interest in the practical application of AI tools, with hands-on experience gained through coursework, internships, projects, research, or self-directed learning (e.g., using AI tools to automate workflows, analyze data, build prototypes, or enhance software implementations beyond basic ChatGPT usage).
• Strong analytical and problem-solving abilities with curiosity to learn.
• Excellent communication skills and ability to collaborate in a global team environment.
• Interest in technology consulting, SaaS platforms, or enterprise business applications.
• Motivation to work in a fast-paced, mission-driven environment supporting U.S. public sector transformation.

Key Competencies

• Show confidence and professionalism in client-facing settings.
• Communicate clearly and collaborate effectively at all levels.
• Demonstrate learning agility and adaptability with new tools and processes.
• Show interest in SaaS consulting and a desire to build trust with public sector clients.