Local IT Support Assistant

About the Role

Azurreo is seeking a reliable Local IT Support Assistant for occasional on-site IT, equipment, and operational support in Miami. This is a freelance, on-demand engagement with no fixed or guaranteed weekly hours. Assignments will be requested as operational needs arise and will involve visiting the local office to handle equipment, coordinate shipments, maintain inventory records, and provide basic hands-on IT support.

Office Location: 429 Lenox Ave., 1st Floor, Miami Beach, Florida 33139, United States.

Key Responsibilities

• Receive, prepare, and coordinate incoming and outgoing shipments of laptops, IT equipment, and company materials, including working with carriers such as DHL and FedEx.
• Maintain accurate records of equipment received, stored, assigned, shipped, or returned.
• Carry out physical inventory checks and update digital records.
• Prepare, inspect, and organize laptops, peripherals, and other IT equipment.
• Provide basic on-site troubleshooting for laptops, peripherals, connectivity, and office IT equipment.
• Follow instructions from Azurreo's IT and operations teams for tasks requiring a physical presence.
• Liaise with local vendors, couriers, and service providers.
• Take photographs, record serial numbers, or provide other documentation to confirm completed work.
• Report any damaged, missing, or malfunctioning equipment promptly.
• Complete other occasional on-site IT or operational tasks within the scope of the engagement.

Requirements & Tech Stack

• Must be based in the Miami area and able to reach the Miami Beach office easily.
• At least a beginner background in IT: basic knowledge of laptops, computer peripherals, and common troubleshooting.
• Comfortable working independently and following remote instructions.
• Good organizational skills and strong attention to detail.
• Reliable and careful when handling company equipment.
• Able to maintain accurate records and provide clear updates.
• Good communication skills.

An Advantage

• Previous experience in IT support, office operations, logistics, inventory management, or a similar role.
• Working knowledge of English.

Location

• You must live or be based within easy travelling distance of the Miami Beach office.

Engagement Details

• Work is assigned on an on-demand basis.
• No guaranteed minimum hours or fixed weekly schedule.
• Assignments may range from a short office visit to several hours.
• Most assignments will take place during normal Monday-to-Friday business hours.
• You must be able to travel independently to the Miami Beach office.