Community Brand Ambassador

About the Role

Hand & Stone Massage and Facial Spa is seeking a motivated and enthusiastic Community Brand Ambassador to grow local presence, build community partnerships, and introduce new guests to the benefits of massage, skincare, and wellness. This role involves personal interactions, initiative, and turning conversations into business opportunities.

Key Responsibilities

Community Outreach & Grassroots Marketing

• Actively promote Hand & Stone throughout local communities, neighborhoods, and businesses.
• Visit gyms, shopping centers, apartment communities, offices, salons, and other high-traffic locations.
• Distribute promotional materials, special offers, and guest passes.
• Build relationships with local businesses and establish referral partnerships.
• Identify creative opportunities to increase brand awareness and attract new guests.
• Participate in community events, networking opportunities, wellness fairs, and promotional campaigns.

Brand Promotion & Guest Engagement

• Represent Hand & Stone with enthusiasm, professionalism, and a positive attitude.
• Educate prospective guests about massage, facial, and wellness services.
• Generate interest in introductory offers, memberships, and spa experiences.
• Encourage prospective guests to visit locations and book services.
• Create memorable interactions that leave a positive impression of the brand.

Marketing & Business Development

• Collaborate with Spa Directors and leadership to execute local marketing initiatives.
• Research potential community partnerships and promotional opportunities.
• Track daily outreach activities, leads generated, and promotional results.
• Follow up with prospective business partners to develop ongoing relationships.
• Work toward established outreach and lead-generation goals.
• Share innovative ideas to increase community engagement and spa traffic.

Requirements & Tech Stack

• Compensation: $17.00 - $20.00 per hour
• Reliable transportation preferred.
• Flexibility to participate in occasional evening or weekend events.

Qualifications

• Previous experience in marketing, promotions, community outreach, sales, or customer engagement preferred.
• Experience as a Brand Ambassador, Event Promoter, or Field Marketing Representative is a plus.
• Outgoing, confident personality with excellent communication and interpersonal skills.
• Comfortable approaching new people and initiating conversations.
• Self-motivated, dependable, and capable of working independently.
• Creative, resourceful, and results-driven.
• Strong organizational skills and ability to track outreach activities.
• Ability to travel throughout assigned local communities.
• Experience in the wellness, beauty, fitness, or hospitality industry is a plus.