Summer Intern 2027, Content Writer

About the Role

Salesforce is seeking a Content Writer Intern for an 8-week internship during April/May/July, based in Hyderabad or Bangalore. This role is part of the C360 Apps & Industries Content team, focusing on creating high-impact content to drive business growth.

Key Responsibilities

• Conduct thorough research on topics.
• Generate ideas for new content types and formats.
• Create content using effective language.
• Publish content across mediums with a regular cadence, ensuring high quality.
• Deliver quality content assets that appeal to audiences, attract customers, boost awareness, and drive conversions and revenue generation.
• Communicate through content utilizing a variety of media and formats.
• Work independently to complete multiple projects in a fast-paced, nimble global environment.
• Collaborate cross-functionally, exerting influence without direct authority.
• Keep up with digital content trends and courageously try new tools and content formats based on research to innovate.
• Proactively identify and develop ideas to address gaps in thinking.
• Interpret creative direction, follow brand tone and style guides, and maintain a beginner's mind.
• Participate in internal and external meetings, including briefings, status updates, technical brainstorming sessions, and presentations to senior leaders.

Requirements & Tech Stack

• Baseline knowledge of SaaS, Salesforce platform, products, and a passion for software and technology solutions.
• Ability to understand and articulate technically complex product offerings and customer needs.
• Ability to independently create new source content that is clear, technically accurate, delightful, and useful.
• Ability to generate and execute innovative “breakout” ideas.
• Skills with a wide variety of technical content authoring tools such as Google Workspace apps, GitHub, Articulate Rise.
• Familiarity with content formats such as documents, spreadsheets, images, PDFs, MP4s, and more.
• Basic familiarity with HTML/CSS and Web Analytics.
• Direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools (e.g., Gemini, Cursor).
• Proven ability of critical thinking, curiosity, and asking questions to get to the root of issues.
• Experience with corporate marketing and branding, and a clear understanding of marketing strategies and concepts.
• Excellent English writing and speaking skills with an aptitude to understand the technical details of a product.

Qualifications

• Graduating in 2028 with no active backlogs.
• CGPA 7 or above.
• Equivalent degree in Journalism, Liberal Arts, Humanities, Literature, Psychology, Sociology, etc.