Founder's office Intern

About The Belgian Waffle Xpress

TBWX is one of India's fastest-growing waffle brands, with 70+ outlets live and 30+ opening soon. We run the business with smart systems and AI tools, and our team works as the operators who make sure nothing falls through the cracks.

About the Role

You'll work directly with the founder as his right hand for coordination. You'll keep franchise partners, delivery platforms, and our own team moving, and make sure every task gets followed up until it's done. You'll see every part of the business: sales, operations, marketing, finance, and partners. This is an all-rounder role for someone who wants to learn how a growing company really runs.

Key Responsibilities

• Franchise Partner Relationships:
• Be a friendly, reliable point of contact for franchise partners: answer queries, follow up on pending items, keep them updated.
• Send reminders on documents, payments, training, and launch steps, and keep following up politely until each one is done.
• Note every partner issue and make sure it reaches the right person and gets closed.
• Delivery Platforms and Other External Contacts:
• Follow up with Zomato and Swiggy account managers on pending requests: menu updates, outlet activations, escalations, campaign changes.
• Keep a tracker of every open request: who, what, when raised, next follow-up date.
• Coordinate with vendors and other outside contacts when the founder asks.
• Founder Support and Admin:
• Schedule and coordinate meetings, send invites and agendas, take notes, and share action points afterwards.
• Manage the founder's reminders and follow-ups so nothing slips.
• Handle day-to-day admin: documents, trackers, Google Sheets, simple reports.
• Team Coordination:
• Track tasks across our internal and remote team, check progress and chase deadlines.
• Prepare a short daily or weekly status update: what's done, what's stuck, what needs the founder.

Requirements & Tech Stack

• Are super organised: you love trackers, calendars, and to-do lists.
• Follow up without being told twice, and stay polite while being persistent.
• Communicate clearly and professionally in English and Hindi, on calls, WhatsApp, and email.
• Can switch between many small tasks in a day without losing track.
• Are comfortable with Google Sheets, Gmail, Google Calendar, and learning new apps fast.
• Have your own laptop and a stable internet connection.
• Bonus: You've done an operations, coordination, sales-support, or founder's office internship, or run a college club or event.

Internship Details

• ₹8,000/month stipend
• Fully remote
• 6 days a week
• Internship certificate
• Potential for a full-time role for strong performers