Entry-Level Customer Success Representative
Calculum
Chicago, ILFresher19m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- OnboardingData analysisProject managementOperationsStakeholder managementData visualization
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Listed
- Oct 29, 2026 · still open
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About the Role
- Join Calculum's expanding presence in Chicago as an energetic, detail-oriented Entry-Level Customer Success Representative.
- Support enterprise client onboarding, platform enablement, and account growth.
- Gain hands-on experience in financial supply chain optimization, enterprise SaaS operations, corporate data analytics, and client-facing project management.
Key Responsibilities
- Client Onboarding & Enablement Support: Assist in crafting onboarding plans, welcome packs, and stakeholder governance frameworks.
- Platform Demos & Training Prep: Help prepare materials for platform training sessions and demos.
- Content & Resource Curation: Curate and maintain a library of best-practice playbooks, user guides, case studies, and demo materials.
- Stakeholder & Campaign Tracking: Assist in tracking client onboarding milestones, active campaign dashboards, and value-realization metrics.
- Data & Feedback Synthesis: Gather and synthesize client feedback for product and data science teams.
- Account Coordination: Provide operational support for client follow-ups, meeting preparation, and account reviews.
Requirements & Tech Stack
- Microsoft Excel: Proficiency including VLOOKUP/XLOOKUP and basic modeling.
- Microsoft Word / PowerPoint: For executive presentations.
Qualifications
- Academic Background: Currently pursuing or a recent graduate with a Bachelor’s or Master’s degree in Finance, Supply Chain Management, Business Analytics, Economics, or Communications.
- Interest in FinTech & Operations: Strong curiosity and foundational understanding of corporate finance, technology, procurement, or business operations.
- Communication Skills: Excellent written and verbal communication abilities.
- Collaborative Ethos: High personal integrity, proactive initiative, and a team-first mindset.
- Organization: Highly organized with strong multitasking and project coordination abilities.
- Location: Based in or able to commute to Chicago, IL.