Sales Specialist

About the Role

The Sales Specialist role is a full-time, on-site position based in Vadodara. This role is responsible for engaging with customers, understanding their needs, and recommending suitable products and solutions to drive sales and customer satisfaction.

Key Responsibilities

• Manage in-store and online inquiries.
• Explain product features and pricing.
• Prepare quotations.
• Close sales in line with company policies.
• Support order processing.
• Coordinate with logistics and support teams.
• Ensure accurate customer records and follow-ups.
• Contribute to promotional activities.
• Learn about new products and market trends.
• Provide feedback to improve customer experience and sales processes.

Requirements & Tech Stack

• Strong Communication skills: Clear verbal and written interaction with diverse customers and internal teams.
• Proven Customer Service capabilities: Focus on building long-term relationships and resolving issues effectively.
• Demonstrated Sales experience: Including consultative selling, product recommendations, and closing deals.
• Ability to provide Training or product guidance: On features, usage, and comparisons to customers and team members.
• Exposure to Sales Management or coordination tasks: Such as tracking leads, updating CRM tools, or assisting with sales reporting.
• Interest in consumer technology (smartphones, PCs, accessories) and willingness to stay current on market trends.
• Comfort working in an on-site retail or e-commerce environment in Vadodara, with a customer-facing focus.
• Basic computer literacy and familiarity with online marketplaces or POS systems.
• Ability to work collaboratively in a fast-paced setting.
• Strong organizational and time-management skills.

Prior experience in retail, e-commerce, or electronics sales is an advantage.