TM-Quality Management
Cognizant
Bangalore Urban, Karnataka, India1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- StatisticsBusiness analysisAgileREST APIsLLMsCI/CD
- Work
- On-site in Bangalore Urban
- Pay
- Not stated by the employer.
- Skill demand
- Business analysis16%REST APIs7%Statistics5%Agile5%of 98 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
We are seeking a Manual Quality Assurance Engineer to join our Delivery Team. This role involves testing automation agents and workflows, supporting quality for AI and non-AI agents, guiding clients through test sessions, providing Level 1 support, and ensuring high-quality delivery in a dynamic environment.
Key Responsibilities
- Perform manual testing of automation agents and end-to-end workflows.
- Review functional requirements and create clear, structured test cases.
- Execute test sessions directly with customers, assisting them during validation.
- Provide Level 1 support, identifying issues, answering questions, and escalating appropriately.
- Identify, document, and track defects with precise reproduction details.
- Support regression testing and validation before go-live.
- Collaborate closely with developers, business analysts, and product teams.
- Contribute to continuous quality improvement across the Delivery practice.
Success Metrics
- Independent execution of testing cycles delivering reliable, high-quality agents.
- Maintenance of outstanding standards in documentation, communication clarity, and defect reporting.
- Customers feel supported, well-guided, and confident during test sessions.
Requirements & Tech Stack
- Excellent English C1+ with exceptional written and verbal communication.
- Prior experience as a Manual Quality Assurance professional in an Agile environment.
- Strong understanding of Quality Assurance methodologies, test case design, and defect management.
- Ability to work independently and take ownership of testing deliverables.
- High attention to detail and strong analytical thinking.
- Comfortable interacting directly with customers in testing and support contexts.
Nice to Haves
- Experience testing browser-based workflows.
- Familiarity with automation concepts, Robotic Process Automation (RPA), or scripting.
- Understanding of REST APIs or system integrations.
- Interest in artificial intelligence agents and prompt engineering.
- Exposure to continuous testing or CI/CD pipelines.