Route Trainee

About the Role

UniFirst is seeking a Route Trainee to support daily operations and prepare for a full-time Route Service Representative (RSR) role. This dynamic opportunity is ideal for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

Key Responsibilities

• Participate in UniFirst’s Service Certificate Program for RSR role preparation.
• Support daily operations by loading and unloading route trucks.
• Deliver clean garments and products to customers and return soiled items.
• Provide route coverage during RSR absences.
• Operate a company walk-in truck along designated routes.
• Work in indoor and outdoor environments requiring energy, attention to detail, and safety commitment.
• Contribute to the success of the Service Department by delivering outstanding service and building customer relationships.
• Maintain a Monday–Friday daytime schedule with no nights or weekends.

Core Competencies

• Customer-Centric Mindset: Deliver exceptional service, building trust and loyalty.
• Time Management & Route Efficiency: Manage time effectively to stay on schedule and complete tasks with precision.
• Dependability, Collaboration & Communication: Show up on time, follow through on responsibilities, represent UniFirst professionally, and work closely with teammates.

Qualifications

• Valid Driver’s License and a clean driving record.
• Must be at least 21 years old.
• Reliable transportation.
• Meet all Department of Transportation (DOT) requirements, including a physical exam.
• High school diploma, GED, or military service.
• Strong customer service skills.
• Ability to work independently while maintaining a team-oriented mindset.
• Prior experience in customer service, route sales, or delivery is a plus.
• Comfortable using and learning new technologies.
• Capable of lifting, carrying, and pushing up to 50 lbs.
• Ability to remain on your feet for extended periods.

What You’ll Benefit From

• Competitive Compensation: Wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement.
• Training & Development: Formal training through the SCP program.
• Career Development: Continuous training and growth opportunities.
• Company Culture: Supportive and inclusive workplace.
• Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends.