Associate Customer Account Specialist
UCAL EXPORT PVT LTD
Chennai, Tamil Nadu, India0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- OperationsSales
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations10%Sales7%of 110 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Associate Customer Account Specialist at UCAL EXPORT PVT LTD in Chennai, Mount Road.
Key Responsibilities
- Manage the complete order process in ERP from RFQ to PI, including creation of RFQs, PIs, PI line updates, and confirmed order analysis.
- Update PI line items based on order analysis and create the final Proforma Invoice (PI).
- Modify Proforma Invoices (PI) to update MOQ, process cancellations, adjust price changes, and update superseded (SS) parts.
- Coordinate Statement of Accounts (SOA) with the customer and the finance department.
- Consolidate invoices and prepare invoice summaries.
- Reconcile the order planner by updating superseded (SS) parts, Minimum Order Quantity (MOQ), and processing order cancellations.
- Coordinate with the Logistics team regarding shipment and delivery schedules.
- Manage and follow up on backend documentation pertaining to various sales leads, daily tasks related to customer and internal matters.
- Handle various web orders such as EMAX & APMG, APEC.
- Handle overall stock (ESCALATED) and analyze stock-related orders.
- Create claims and coordinate with relevant departments for resolution.
- Generate backorder and readiness reports.
Requirements & Tech Stack
- Experience with ERP systems.
- Familiarity with web orders (e.g., EMAX & APMG, APEC).