Business Development (Spares & Services)

Larsen & Toubro

Key Responsibilities

• Identifying, developing, and expanding both domestic and international business.
• Conducting market research to identify customer needs, preferences, and market trends.
• Regularly analyzing competition/competitor activities.
• Identifying potential areas of improvements and business growth.
• Forecasting product/geography-specific business potential.
• Preparing accurate order/sales forecasts, budgets, and reports for management review.
• Identifying new markets and potential customers for spares and services.
• Developing strategic plans to expand the company's presence in both domestic & international markets.
• Building strong relationships with clients, distributors, and partners to generate leads and secure business opportunities.
• Development and delivery of product demonstrations / making company presentations to various clients.
• Providing excellent customer service by promptly addressing inquiries, resolving issues, and maintaining customer satisfaction.
• Managing the end-to-end sales process, from enquiry generation to preparing and submitting quotations based on site study and requirements and obtaining purchase orders from clients.
• Managing and coordinating payment follow-up and collection.
• Collaborating with cross-functional teams such as project execution, marketing, operations, and finance to ensure effective execution of strategies.
• Negotiating contracts, pricing agreements, and terms with customers or partners.
• Staying updated with domestic/international trade regulations, compliance requirements, import/export laws, tariffs, etc.

Requirements & Tech Stack

• Experience in products like Crushers, Apron Feeders, Surface Miners, Material Handling Equipment.