Process Associate Order Management
IBM
Gurgaon, Haryana, IndiaFresher5m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Master's degree
- Must know
- AgileMicrosoft Office
- Work
- On-site in Gurgaon
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office16%Agile5%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Process Associate – Order Management - Health Care (Voice)
Company: IBM
About the Role
A career in IBM Consulting involves long-term relationships and close collaboration with clients globally. In this role, you will work for IBM BPO, part of Consulting, accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. You will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for innovative companies.
Key Responsibilities
- Resolve inquiries, requests, and concerns, providing accurate information.
- Coordinate activities associated with Order management.
- Recognize potential threats and suggest suitable actions.
- Adhere to SLAs and timelines.
- Handle queries through calls and email follow-ups.
Requirements & Tech Stack
- Graduate with 0-1 year of experience in a Healthcare domain.
- Flexibility to work in shifts.
- Strong communication abilities with fluency.
- Ability to work under pressure.
- Proficient in MS Office applications.
- Self-directed and ambitious achiever.
- Meeting targets effectively.
- Demonstrated ability to analyze complex data.
- Strong interpersonal and organizational skills.
Preferred Education: Master's Degree