Monitor Graveyard Shift

About the Role

The Monitor is an entry-level position responsible for providing security of program premises and safety for clients, visitors, and employees. This role requires the ability to work the graveyard shift.

Key Responsibilities

• Shelter Security:
• Monitor and authorize entrance and departure of individuals to guard against theft and maintain security.
• Search participants’ persons and belongings entering the shelter to ensure safety and security.
• Patrol premises to prevent and detect signs of intrusion and secure doors, windows, and gates.
• Make reports as needed.
• Shelter Safety:
• Observe shelter operations for safe conditions, report and correct spills, unsafe working conditions, or defective equipment.
• Know the location of fire exits and be prepared to assist participants in emergencies.
• Monitor clients, conduct room checks, and maintain records of client compliance with program rules.
• Report to and assist clinical/case management staff as required.
• Call police or fire department in cases of emergency.
• Asset Protection:
• Report all suspicious events to a direct supervisor.
• Complete written reports and incident logs of daily activities and irregularities.
• Client/Participant Support:
• Answer telephones and take messages.
• Monitor doors and greet visitors.
• Maintain office housekeeping and ensure cleanliness of common areas, laundry areas, and restrooms.
• Assist shelter staff with services to clients/participants as required, including meal preparation/serving, monitoring medication administration, and setting up for events.
• Act as a role model for participants at all times, prioritizing client needs.
• Driving Tasks (for licensed Monitors):
• Transport program participants to various locations.
• Assist passengers with securing mobility devices.
• Ensure passenger safety and operate the vehicle in a safe manner.
• Maintain trip records, including mileage and gasoline usage.
• Maintain program vehicles in good operating condition and schedule routine maintenance.

Requirements & Tech Stack

• Must be able to pass a fingerprint clearance and background check.
• Ability to perform under circumstances of possible emotional stress and conflicts.
• Must successfully complete VOALA safety training within 30 days of hire.
• Database familiarity is preferred.

Qualifications

• Ability to work and deal with difficult, uncooperative, and potentially aggressive clients.
• Services for this position must be provided on-site.
• High School Diploma or GED is preferred.
• Current California driver's license and clean driving record is preferred.
• Demonstrated knowledge of CA driving laws is preferred.
• Clean driving record to be insurable by VOALA insurance is preferred.

Compensation

• Pay Rate: $19.02 - $20.02 Per Hour
• Benefits: VOALA offers competitive medical, dental, vision, and retirement benefits.