Infra Tech Support Practitioner
Accenture
Bengaluru0–2 yrs1h agovia Naukri
Posted 13 Nov 2026, 09:47 IST · Last seen open on Naukri 13 Nov, 09:47 IST
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- Help deskOperationsCustomer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Operations42%Help desk27%Customer service18%of 99 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
Discover the opportunity to build knowledge and support the team while participating in problem-solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where continuous learning and contribution are valued. We invite you to join us in this engaging journey and make a meaningful impact.
Key Responsibilities
- Ensure production systems are available and operating according to defined service level agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.
- Establish and maintain disaster recovery procedures to safeguard critical operations.
- Maintain data retention practices in alignment with organizational policies.
Requirements & Tech Stack
- Beginner proficiency in Service Desk Management.
- Bachelor's Degree in a relevant field of studies.
- It is advantageous to have prior experience in relevant related skills.
Qualifications
- Intermediate proficiency in problem solving.
- Beginner proficiency in communication skills.
- Intermediate proficiency in customer service.
- Beginner proficiency in time management.
- Intermediate proficiency in attention to detail.