Intensive Care Coordinator

About the Role

Empower children and families through transformative mental health care and educational services. The vision is to inspire a world where children and families live joyful, healthy lives. Serving over 1,000 people every day, this role offers the opportunity to work with purpose.

Key Responsibilities

• Provide assessment, evaluation, plan development, collateral, crisis intervention, and intensive case management services.
• Facilitate High Fidelity Wraparound Team development and process, ensuring smooth transitions through the four phases of wraparound and emphasizing inclusion of natural supports.
• Develop, coordinate, and ensure the implementation of the client plan and wraparound plan of care.
• Monitor data on treatment progress and use this data to modify the client plan/wraparound plan of care as needed.
• Locate, coordinate, and develop linguistically and culturally diverse informal and formal resources and networks for families in their communities.
• Oversee the development of effective crisis plans, utilizing natural support and, where needed, formal resources, and provide crisis intervention services to families 24 hours a day on call.
• Collaborate with CFWB Social Workers, Probation Officers, and outside resources including schools, psychiatrists, community outreach programs, and family advocacy programs.
• Participate in high fidelity and quality improvement efforts, including wrap coaching, ongoing training, fidelity measures, and supervisions.
• Sustain the team's commitment to High Fidelity Wraparound values and approach.
• Coordinate efforts with Parent and Youth Partners and other appropriate staff in providing supports and services.
• Maintain accurate, complete, and timely case records per Medi-Cal requirements and SDCC policies.
• Required to work evenings as assigned to meet the needs of families.
• Fulfill training requirements including SmartCare, cultural competency, HIPAA, and all applicable EBP training.
• Maintain current licensure and/or intern registration.
• Perform other duties as assigned.

Requirements & Tech Stack

• Master's Degree from an Accredited University.
• Registered Associate or in process with the BBS in Social Work, Psychology, Professional Clinical Counseling, or Marriage and Family Therapy and License Eligible in the State of California.
• Must be highly organized, with excellent written and verbal communication skills.
• Experience working with youth and families.
• Valid California Driver’s License and Reliable Transportation (must be willing to utilize personal vehicle for work-related responsibilities).
• Proficient in SmartCare (online medical records system).
• Familiarity with MediCal billing requirements.
• Leadership, public speaking, or group therapy experience.
• Experience working with CFWB and Probation.
• Experience working in a high fidelity wraparound program.

Qualifications

• Ability to read, analyze, and interpret medical records, journals, reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to management and public groups.
• Physical Demands: Regularly required to stand; walk; sit; use hand to finger; or feel; reach with hands and arms; and talk or hear. May be subjected to kicking, hitting, punching, biting, hair pulling, etc. due to client emotional instability. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work Environment: Occasionally exposed to outside weather conditions. Noise level is usually moderate. Most services will be provided in or near the homes of the families served. Employees are considered essential service providers and will be expected to work with families in need during pandemics or natural disasters.