CORE NETWORKING-ROUTING & SWITCHING, CISCO

Zensar Technologies

Pune Division, Maharashtra, India3h agovia LinkedIn

This job at a glance

Who can apply
Freshers · Any graduate
Must know
OperationsTroubleshootingCircuit designHelp desk
Nice to have
Networking
Work
On-site in Pune Division
Pay
Not stated by the employer.
Skill demand
Troubleshooting56%Operations44%Help desk9%Circuit design4%of 99 similar fresher jobs posted in India this week
Listed
12 Nov 2026 · still open

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About the Role

We are looking for a skilled Network Operations Engineer to join our 24x7 Network Operations Center (NOC) team.

Key Responsibilities

  • Provide 24x7 support.
  • Support day-to-day network activities, including:
  • Real-time monitoring operations of all backbone links, WAN/LAN network devices, and security devices.
  • Network surveillance using client monitoring tools to ensure performance goals are met.
  • Maintain consistent IOS release on network devices.
  • Ensure continuous operation of servers and services.
  • Support for Converged Networks.
  • Troubleshooting of all network and system-related problems.
  • Update Smart Net information for Cisco network devices.
  • Respond to incoming tickets, troubleshoot, and escalate as necessary.
  • Work with Cisco TAC as and when required.
  • Analyze and resolve network hardware and software connectivity issues.
  • Maintain an accurate inventory of all network equipment, circuits, and IP addresses.
  • Maintain accurate network diagrams and associated documentation.
  • Develop a triage and problem-resolution process.
  • Generate standard reports.
  • Interface with other teams for troubleshooting inputs.
  • Monitor and report on SLA compliance.
  • Escalate issues to the next level as per defined procedures.
  • Adhere to and comply with defined processes and assigned tasks.
  • Interact with end-users for network issues.
  • Document processes and maintain knowledge base articles in the ticketing system.
  • Perform basic troubleshooting and operations for Zscaler.

Requirements & Tech Stack

  • Hands-on experience on Cisco routers/ Switches, Nexus, Cisco WLC’s.
  • Experience with ServiceNow ticketing System.
  • Strong troubleshooting and analytical skills.
  • Good communication abilities.
  • Command of verbal and written English language.
  • Collaboration, communication, and interpersonal skills.
  • Willingness to work in rotational 24x7 shifts.

Qualifications

  • CCNA certification is preferred.
  • Hands-on experience with Cisco networking technologies is essential.
  • Knowledge of Cisco ISE, Palo Alto, Zscaler, NetBox, Kentik, and LogicMonitor will be an added advantage.
  • Any graduate with networking knowledge.

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