Associate Account Executive , SMB

About The Role

This is a launchpad role at Amazon Web Services (AWS) focused on accelerating pipeline growth and customer acquisition. You will be called a Customer Acquisition Representative (CAR), embodying a customer-first approach. This role is designed as the entry point into AWS's North American sales organization.

Key Responsibilities

• Partner closely with Account Teams to develop a deep understanding of industries, accounts, and personas within territories, building relationships from technical admins to Line of Business executives.
• Lead top-of-funnel activity: conduct account research, source net-new contacts at scale for prospecting, lead qualification, and opportunity generation.
• Drive net-new business via customer acquisition by leveraging one-to-one and one-to-many outbound campaigns, and qualifying leads from marketing and partner channels.
• Expand services breadth and consumption within the existing customer base via account planning and territory management.
• Deliver results against input and output goals, including: contacts sourced, leads qualified, customer calls completed, meetings scheduled, and opportunities created and launched.
• Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.
• Stay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines.
• Collaborate with teammates to share best practices, contribute to team learning, and collectively raise the bar for customer engagement.

Requirements & Tech Stack

• AWS technology stack
• AI-powered sales technology
• Salesforce
• AI tools
• Generative AI
• Agentic workflows
• Advanced personalization engines
• Outbound prospecting tools and techniques (e.g., cold calling, social selling, email sequencing)

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience
• 2+ year(s) of experience in sales, business development, lead generation, or customer-facing roles (internships and non-traditional experience count)
• 1+ years of experience in technology sales, SaaS, or cloud services (preferred)
• Experience with outbound prospecting tools and techniques (preferred)
• Experience leveraging or interest in leveraging AI tools to enhance sales workflows, research, and outreach (preferred)
• Curiosity, coachability, and willingness to learn.