Apprentice Enterprise TSE
Infoblox
ThiruvananthapuramFresher5h agovia Naukri
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- TroubleshootingCustomer service
- Nice to have
- NetworkingLinuxWindows
- Work
- On-site in Thiruvananthapuram
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting10%Customer service6%Networking3%of 98 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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Apprentice Enterprise TSE
About the Role
- Start your career in technical support with Infoblox.
- As an Apprentice Enterprise TSE, you’ll learn from experienced engineers while building practical skills in networking, troubleshooting, and customer support.
- You’ll receive guidance and training as you gradually take on support cases.
Key Responsibilities
- Assist with remote technical support for Infoblox customers and partners.
- Shadow senior engineers and take on support cases under supervision.
- Help investigate network issues, research solutions, and document resolutions.
- Build foundational knowledge of DNS, DHCP, TCP/IP, and Infoblox products.
- Participate in training, team meetings, and internal knowledge-sharing sessions.
- Support guided lab testing and product simulations.
- Use approved AI tools to find information, summarize case history, and draft routine documentation.
Qualifications & Tech Stack
- Bachelors degree in Engineering; 2026 graduates preferred.
- No prior work experience required.
- Interest in technical support and customer-facing work.
- Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP.
- Good verbal and written communication skills.
- Curiosity, a willingness to learn, and a problem-solving mindset.
- Coursework, internships, or certifications in networking, Linux, or Windows administration are an advantage, but not required.
- Postgraduates are not eligible for this position.