Fuel Poverty Adviser
Charitek
Ambur, Tamil Nadu, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Work
- On-site in Ambur
- Pay
- Not stated by the employer.
- Listed
- 6 Nov 2026 · still open
About the Role
The Fuel Poverty Adviser will provide specialist advice on energy efficiency and fuel-related debt, alongside wider advice on welfare benefits and income maximisation. This role will also assist individuals in accessing vouchers and other financial support, collaborating with partner organisations and specialist teams as required. The service is primarily delivered via telephone, with some email advice.
Key Responsibilities
- Provide specialist advice on energy efficiency and fuel-related debt.
- Offer wider advice on welfare benefits and income maximisation.
- Help people access vouchers and other financial support.
- Work with partner organisations and specialist teams where needed.
- Work across different channels on a rota basis, responding to incoming calls, call-backs, and referrals.
- Manage a varied workload and work towards targets.
- Be flexible to meet the needs of the service.
Requirements & Tech Stack
- Delivery of service predominantly by telephone.
- Some email advice.
Qualifications
- Experience in advice, ideally in energy, debt, or welfare benefits.
- Keenness to develop skills is welcomed, with training and support provided.
- Preference given to those able to work from one of our North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby or Harrogate.
- Hybrid/remote working from within the UK will also be considered.