Tele Consultant

Pravaayu Healthcare

Mumbai, GhatkoparFresher47m agovia Naukri

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
CRM
Work
On-site in Mumbai
Pay
Not stated by the employer.
Skill demand
CRM22%of 100 similar fresher jobs posted in India this week
Listed
12 Nov 2026 · still open

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About the Role

The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at the clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.

Key Responsibilities

  • Engage in consultative conversations to understand patients' healthcare requirements, concerns, and preferences.
  • Schedule appointments for potential patients, ensuring an efficient use of clinic resources and provider availability.
  • Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.
  • Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.
  • Send appointment reminders to confirmed patients to reduce no-show rates.
  • Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system.
  • Achieve and exceed performance targets related to appointment booking and patient engagement.
  • Gather feedback and suggestions from potential patients to improve appointment booking processes and services.
  • Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Requirements & Tech Stack

  • CRM system

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