Corporate Action Associate

About the Role

The Corporate Action Associate is responsible for delivering accurate, timely, and end-to-end processing of corporate actions and dividend events across APAC and EMEA markets. The role ensures effective management of both mandatory and voluntary corporate actions and Dividends adherence to market regulations, and strict compliance with internal controls, documented procedures, and service level agreements. The incumbent coordinates closely with internal teams, custodians, and external counterparties to ensure seamless event lifecycle management.

Key Responsibilities

Strategic Focus

• Ensure consistent, high-quality delivery of Corporate Action and Dividend services aligned with market deadlines, service levels, and client expectations.
• Uphold regulatory requirements, internal governance standards, and risk-aware operational discipline to reinforce a strong control environment.
• Support process integrity, accuracy, and compliance across global markets to contribute to organizational resilience.
• Identify efficiency opportunities, reduce manual risk, and enhance the overall client experience through a continuous improvement mindset.

Operational Management

• Execute Dividends and Corporate Action events with accuracy, ensuring alignment with market announcements, client instructions, and internal procedures.
• Capture, validate, and process elections, entitlements, and settlements within required timelines and control standards.
• Coordinate with custodians, counterparties, and internal teams to resolve breaks, discrepancies, and information gaps efficiently.
• Deliver all activities within defined SLAs, market cut-offs, and regulatory deadlines to maintain service excellence.
• Maintain complete and accurate event records across relevant systems and databases.
• Provide timely, professional responses to internal and external corporate action queries.
• Support preparation of reconciliations, operational reports, and event tracking documentation as required.

Governance & Risk

• Ensure full compliance with all applicable regulatory, market, client, and internal policy requirements when executing corporate action events.
• Proactively identify, assess, and escalate operational risks, including control deficiencies, atypical event patterns, and counterparty-related issues.
• Support internal and external audits, regulatory reviews, and investigations by providing accurate, complete, and timely documentation and subject matter input.

Requirements & Tech Stack

Experience & Personal Attributes

• 0–3 years’ experience in Financial / Capital Markets, preferably with a Corporate Actions and Dividends background.
• Basic knowledge of Capital Markets / Financial Market products.
• Working knowledge of Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
• Numerate and literate.
• Good communication skills – both written and oral.
• Demonstrates awareness of good customer service.
• Excellent attention to detail – “right first time”.
• Ability to maintain a high degree of accuracy and attention to detail.
• Good time management skills and the ability to work with support / guidance.
• Ability to work to tight deadlines and follow processes.
• Ability to work as a team and under supervision; demonstrates good teamwork ethic.
• Takes ownership of role, responsibilities, and impact on the wider team.
• Demonstrates willingness for self-improvement and professional development.

Qualifications

• A Bachelor’s or Master’s degree in Business, Finance, Banking, or a related discipline from a reputed college/university.