Founder's Office, Deployment Associate

About Origin

Origin (previously 10xConstruction) is building general-purpose autonomous robots for US construction.

About The Role

As Founder's Office, Deployment Associate, you will work closely with the founders and deployment team on high-priority initiatives spanning product, operations, customers, and field execution. You will help take new robot capabilities from an internal prototype to a successful customer pilot, resolve operational ambiguity, and build repeatable playbooks for commercial deployment. This is a hands-on role for someone who can move between a construction site, a product review, a customer conversation, and an operating plan with clear follow-through.

Key Responsibilities

• Drive assigned pilot workstreams from planning through execution and post-pilot review, including scope, site readiness, deployment schedules, acceptance criteria, and action tracking
• Work with Sales and deployment teams to support the conversion of paid pilots into commercial deployments
• Translate customer and field needs into clear product, hardware, software, and operational requirements
• Coordinate engineering, deployment, safety, commercial, and customer stakeholders around milestones, owners, and decisions
• Build and maintain playbooks for mobilization, operator training, site support, issue escalation, and handover
• Support customer adoption and track the actions needed to expand deployment at a site
• Track pilot economics, utilization, reliability, customer outcomes, and blockers; follow through on corrective actions
• Investigate issues during live deployments and ensure lessons are captured for product and operational improvements
• Research new use cases, partners, geographies, and operating models, and prepare clear recommendations for the founders

Requirements & Tech Stack

• Hands-on experience in deployment, program management, operations, product operations, consulting, founder's office, or a comparable execution-focused role
• Evidence of delivering projects involving physical products, industrial systems, automation, robotics, or construction technology in customer environments
• Strong structured problem solving, project planning, stakeholder coordination, and written communication
• Comfort working at sites, understanding technical issues, and driving closure across functions
• Ability to turn ambiguous goals into practical plans with owners, milestones, and measurable outcomes
• Willingness to travel frequently and work around customer and site schedules

Preferred Experience

• Construction operations, robotics deployment, industrial automation, heavy equipment, or hardware startups
• Experience supporting customer pilots, building operating playbooks, or coordinating customer success operations
• Familiarity with safety, commissioning, field service, unit economics, and commercial deployment processes