Office Operations Assistant, Family Medicine

Henry Ford Health

Fenton, MIFresher1h agovia LinkedIn

This job at a glance

Who can apply
New grads and up to 1 year · Diploma
Must know
Patient careOperations
Work
On-site in Fenton
Pay
Not stated by the employer.
Skill demand
Operations74%Patient care7%of 99 similar entry-level jobs posted in the US this week
Listed
Nov 5, 2026 · still open

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About the Department

  • Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region.
  • Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities.
  • Play a vital role in ensuring smooth operations and exceptional patient experiences in a dynamic healthcare environment.

Role Overview

  • Serve as the first point of contact for patients and visitors.
  • Provide essential administrative and clerical support in a medical setting.
  • Ensure a seamless and positive experience for patients.
  • Support the efficient operation of the healthcare team.

Key Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests.
  • Schedule and confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments.
  • Reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to the assigned area.

Requirements & Tech Stack

  • High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

  • None specified.

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