Business Analytics Intern

About Bharat Ops

Bharat Ops works with SME and manufacturing businesses as an IT Consultation and Solution Evaluation platform. We understand business problems, coordinate with specialist software partners, and help businesses evaluate suitable technology solutions that align with their operational requirements.

How Bharat Ops Works

• Solution Call Setup

• Explaining our consultation process

• Coordinating a Google Meet Solution Call with our Case Consultant

• Ensuring smooth communication between all stakeholders

• Business Requirement Analysis

• Understanding existing business processes

• Understanding operational challenges

• Understanding actual software and technology requirements

• Solution Coordination & Evaluation

• Acting as the bridge between businesses and technology solution providers.

Your Core Responsibilities

• Act as the communication bridge between clients and solution specialist partners.
• Understand client requirements from consultation discussions.
• Clearly communicate business requirements to software specialists.
• Coordinate product demonstrations with relevant ERP, software, and technology partners.
• Evaluate whether proposed solutions genuinely address client requirements.
• Identify gaps, concerns, and additional questions before solution selection.
• Discuss manufacturing and business processes with clients and understand operational terminology.
• Coordinate with software specialists regarding:
• ERP Modules
• Inventory Management
• Purchase Management
• Production Processes
• Workflows
• Integrations
• Implementation
• Understand commercial aspects such as:
• User Licensing Costs
• Cloud/Hosting Costs
• Implementation Charges
• Support Costs
• AMC (Annual Maintenance Contracts)
• Recurring Subscription Expenses
• Collect client feedback after demonstrations.
• Coordinate next steps between clients and solution providers.
• Maintain complete case records and updates in the Bharat Ops Bridge CRM Portal.

Initial Training Phase

• Primarily work with inbound business inquiries.
• No outbound cold calling.
• No cold sales calls.
• Interact only with businesses that have already expressed interest or shared specific requirements.
• Explaining the Bharat Ops consultation process.
• Understanding inbound requirements.
• Coordinating Solution Calls.

Career Growth Path

As your understanding of business operations, manufacturing workflows, and technology solutions grows, you will gradually move into advanced Business Analysis responsibilities.

• Stage 1: Learn Bharat Ops processes, handle inbound requirements, coordinate Solution Calls.
• Stage 2: Manage client and solution partner coordination, participate confidently in business and technical discussions.
• Stage 3: Support deeper requirement-gathering discussions, assist in solution evaluation and recommendations.
• Stage 4: Independently conduct Google Meet Business Analysis and Consultation Sessions, gather and analyze complete business requirements, lead solution evaluation discussions.

What You Will Learn

• Manufacturing and SME business operations
• Business requirement gathering and analysis
• ERP systems and software modules
• Inventory Management
• Purchase Management
• Production Planning & Control
• IT and software solutions ecosystem
• Technical and commercial solution evaluation
• Professional client communication
• Stakeholder coordination
• Translating business challenges into structured technology requirements

Who We Are Looking For

• Quick learners who enjoy understanding new business and technology concepts.
• Strong Hindi communication and rapport-building skills.
• Comfortable interacting with both business owners and IT/software specialists.
• Ability to take ownership and drive cases to the next stage.
• Strong problem-solving mindset.
• Interest in:
• Business Analysis
• Manufacturing Operations
• ERP Solutions
• Software Evaluation
• Process Improvement

Work Mode

• Baner, Pune
• 2-3 Days Work From Office
• Remaining Days Work From Home

Working Days & Timings

• Monday to Saturday
• 10:00 AM to 6:00 PM

Compensation

• Fixed Pay: ₹8,000 per month
• Performance Incentives: Up to ₹7,000 per month