International Pharmacy Intern

About the Role

CVS Health is focused on transforming health care. Our US Non-Accredited Foreign Graduates play a critical role in supporting our pharmacy teams. This role provides an opportunity to immerse yourself in a culture of continuous improvement and to apply your didactic learning from pharmacy school into real-world practice, preparing you for a Pharmacist role.

Key Responsibilities

• Contribute to the safe and effective operations of the pharmacy by following company SOPs at each workstation.
• Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care, creating personalized moments and offering services.
• Offer to counsel, field medical questions, and solicit information on a patient’s medical history to provide optimal care, under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from the prescriber and call the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities, as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, completing cycle counts, and returns-to-stocks.
• Contribute to a high-performing team by embracing a growth mindset and being receptive to feedback, actively seeking opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.

Immunization Support Responsibilities (where permissible):

• Complete additional licensure and training requirements to obtain Technician Immunizer status to support preparing and administering vaccines.
• Educate patients about the importance of vaccines and refer patients to the Pharmacist-on-duty for vaccination questions.
• Monitor for and respond to adverse reactions, reporting them per public health requirements.
• Review and collect patient information; track and document for each applicable patient.

Requirements & Tech Stack

• Successfully pass FPGEE and TOEFL.
• Complete required US Internship hours within 18 months.
• Prepared to complete and pass all required Pharmacist licensure exams and processes within 120 days of internship completion.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) - Preferred qualification.
• Ability to become immunization certified - Preferred qualification.
• Ability to work in home store and across other locations to meet business needs - Preferred qualification.

Qualifications

• Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVS.
• FPGEC certification.
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including weekends.
• Ability to complete required training within a designated timeframe.
• Attention and Focus: Ability to concentrate, pivot quickly between tasks, and confirm prescription information and label accuracy.
• Customer Service and Team Orientation: Actively help people, understand patient reactions, and respond appropriately.
• Communication Skills: Use and understand verbal and written communication, utilize active listening.
• Mathematical Reasoning: Ability to use math for problem-solving related to prescription dispensing.
• Problem Resolution: Identify and choose the best course of action for challenging interactions.
• Physical Demands: Mobility, remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movement, extending arms, precise control, stooping, and close visual acuity.
• Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force.
• Ability to express or exchange ideas via spoken word and receive detailed information through oral communication.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications:

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to work in home store and across the market in other locations, to meet business needs.