Executive, Helpdesk
Cushman & Wakefield
Chennai0–5 yrs23m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Help desk
- Nice to have
- Customer serviceOperations
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations51%Customer service3%Help desk2%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
Cushman & Wakefield is seeking an Executive - Helpdesk to manage day-to-day feedback, ticketing management, and customer services operations.
Key Responsibilities
- Manage the day-to-day feedback and ticketing system.
- Ensure timely acknowledgment, response, and rectification of customer complaints.
- Oversee customer service operations within the campus.
- Report to the Property Manager & Company on operational performance.
- Handle MIS executive tasks as required.
- Collaborate with internal teams to resolve customer issues efficiently.
Requirements & Tech Stack
- Proficient in using ticketing systems and software applications.
- Familiarity with MIS executive tasks and responsibilities.
Qualifications
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Experience in managing customer service operations is preferred.
- Ability to work independently and as part of a team.
- Industry: Hospital.