Analyst

About the Role

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.

Key Responsibilities

• Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
• Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
• Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems.
• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
• Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.
• Capture and validate security prices that are used to calculate and submit a mutual fund's Net Assets Value (NAV).
• Analyze pricing movements against market expectations and work with pricing vendors to resolve issues and minimize risk.
• Research and resolve exceptions promptly and effectively.

Qualifications

• Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Ability to work flexible working hours to cover occasional late finishes as demanded by the business.
• Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency.
• Strong critical thinking and independent decision-making skills.
• Emotional intelligence to build strong relationships and influence better outcomes.

Tech Stack & Tools

Not explicitly detailed in the provided text, beyond the general mention of systems and platforms.