Intern, Product Management

About the Role

CHAMP is redefining the technology used by Motor Vehicle Agencies and their stakeholders with innovative, cloud-based software. This internship offers a hands-on, immersive, and collaborative experience where your work contributes to real business goals. You will take on a project connected to CHAMP’s current priorities, build practical skills, and share your accomplishments at an intern showcase at the end of the 10-week program.

Your Impact

As a Product Management Intern, you will explore how to turn an unmet user need into a new product opportunity through user research, data analysis, and experimentation. You will contribute to early-stage research and development, helping take ideas from an initial question to an evidence-based recommendation. This is an opportunity to experience 0-to-1 product development.

What You’ll Do

• Help plan and conduct user research, including interviews, surveys, and workflow observations.
• Analyze research findings to identify themes, unmet needs, and opportunities for new products or capabilities.
• Explore relevant data to understand user behavior and support product recommendations.
• Research existing solutions and market alternatives.
• Help turn research findings into clear problem statements, hypotheses, and recommendations.
• Support the design of small experiments to test assumptions, define success measures, and evaluate results.
• Collaborate with product, design, and engineering teammates.
• Document learnings and present recommendations.

Requirements & Tech Stack

• Currently pursuing a bachelor’s or master’s degree in business, economics, information systems, computer science, psychology, or a related field.
• Available to complete a 10-week program (approximately 40 hours per week) in Cleveland from early June through early August 2027.
• Experience conducting or analyzing user research and translating findings into recommendations through coursework, projects, previous internships, or other hands-on experiences.
• Comfort analyzing data, identifying patterns, and explaining findings.
• A foundational understanding of experiment design, including forming a hypothesis, choosing appropriate measures, and interpreting results.
• The ability to communicate research findings and recommendations in clear, organized writing and presentations.
• Curiosity, attention to detail, and a willingness to ask questions and reconsider assumptions.
• Comfort working through ambiguity, researching unfamiliar topics, and incorporating feedback.

Preferred Qualifications

• Familiarity with SQL or analytics tools.
• Experience creating prototypes in Figma or a similar tool.
• Experience building or launching something (e.g., a product, feature, app, service).
• Coursework or project experience in product discovery, user experience research, statistics, or entrepreneurship.

Internship Details

• Location: Cleveland (Onsite – 4 days in office)
• Duration: 10 weeks
• Hourly Rate: $22.50 per hour (estimated)
• Sponsorship: Not eligible for visa sponsorship
• Relocation: Not eligible for relocation