Associate, ServiceNow
KPMG US
Charlotte, NC1–2 yrs5h agovia LinkedIn
This job at a glance
- Who can apply
- 1–2 years of experience · Bachelor's degree
- Must know
- Stakeholder managementAgileProduct managementProject managementCustomer service
- Nice to have
- Help desk
- Work
- On-site in Charlotte
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management24%Project management14%Agile4%Product management2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 28, 2026 · still open
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Key Responsibilities
- Collaborate with industry/business subject area professionals, software engineers, and technical leadership to design, configure, and build cloud-based platform applications like ServiceNow.
- Lead the design, build, test, and delivery of cloud platform solutions using industry-leading vendor technologies.
- Leverage knowledge and experience to deliver end-to-end solutions on the ServiceNow platform, including architecting technical implementations on at least one of the following products: ITSM, ITOM, HRSM, ITGRC/IT Sec Ops, or Run Time application development.
- Participate in presentations of key solution design, technology architecture concepts, and demonstrations to client stakeholders.
- Work as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories.
- Assist with practice and business development activities, including ServiceNow solution development and proposal development.
- Design and implement core integration and platform components, such as LDAP, SSO, Discovery, and MID Server.
Requirements & Tech Stack
- Prior working knowledge of ServiceNow.
- Experience with workflow design and business process analysis.
- Experience with Agile-SCRUM framework, including writing epics and user stories.
- Experience designing and implementing core integration and platform components like LDAP, SSO, Discovery, and MID Server.
Qualifications
- Minimum one year of recent experience working with workflow design and business process analysis.
- Bachelor's degree from an accredited college/university in Business Process Management (Business Administration, Project Management, Organizational Behavior) or equivalent work experience.
- ServiceNow Certified System Administrator is preferred.
- Excellent verbal/written communication skills.
- Excellent problem-solving skills.
- Excellent analytical skills.
- Excellent independent judgment skills.
- Ability to support an environment driven by customer service and teamwork.
- Ability to travel up to 80%.
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.