Business Operations Associate

About the Role

The Business Operations Analyst will support data-driven decision-making across the organization by analyzing operational performance, customer intelligence workflows, and internal processes. In this full-time remote role, the analyst will gather and interpret data, build dashboards and reports, and identify opportunities to improve efficiency and scalability in GTM, product, and customer success operations.

Key Responsibilities

• Partner with cross-functional teams to translate insights from QuadSci’s AI products into actionable recommendations.
• Document processes.
• Support the implementation of operational best practices.
• Contribute to forecasting.
• Contribute to KPI development.
• Conduct ad hoc analyses that inform strategic planning and resource allocation.

Requirements & Tech Stack

• Analytical Skills and Data Analytics capabilities to interpret complex datasets, build meaningful reports, and support data-driven decisions.
• Communication skills to present insights clearly, collaborate with diverse teams, and document recommendations and processes.
• Experience working with business intelligence or analytics tools (e.g., SQL, Excel, BI platforms) is beneficial.
• Familiarity with SaaS or B2B technology environments is beneficial.
• Ability to work independently in a remote environment.
• Ability to manage multiple priorities.
• Ability to maintain a high level of accuracy and attention to detail.

Qualifications

• Skills in Business Operations and Business Analysis to optimize processes, define workflows, and support cross-functional initiatives.
• Bachelor’s degree in Business, Analytics, Economics, Engineering, or a related field is preferred.
• Experience in an operations, analytics, or business strategy role is preferred.