Information Security Analyst

About the Role

The Information Security Analyst helps protect the organization’s information systems and data. Working under close supervision, this role supports security monitoring, incident response, risk assessments, compliance, and remediation while building foundational cybersecurity knowledge. You’ll collaborate with IS colleagues and internal stakeholders to document findings, support security tools, and strengthen safe computing practices across the organization.

Key Responsibilities

• Monitor security alerts and escalate potential threats according to established procedures.
• Assist with incident containment, documentation, and post-incident analysis.
• Support endpoint, email, and network security monitoring activities.
• Assist with audits, vulnerability assessments, risk evaluations, and remediation efforts.
• Help assess adherence to internal controls, data protection standards, applicable laws, and security policies.
• Support the operation, maintenance, troubleshooting, and evaluation of antivirus, SIEM, vulnerability management, and endpoint security tools.
• Help prepare security reports, findings summaries, and recommendations; maintain accurate records of incidents, risks, and control assessments.
• Maintain security diagrams, procedures, support documentation, ticket notes, and knowledge base contributions.
• Assist with user education, phishing awareness, and safe computing practices.
• Participate in training and hands-on learning, and apply feedback and lessons learned to improve security practices.

Requirements & Tech Stack

• Foundational analytical and problem-solving skills.
• SIEMs, firewalls, VPNs, IDSs, AV, EDR, email security (desirable).

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent practical experience.
• Entry-level experience (0–2 years), an internship, or academic exposure to security concepts preferred.
• Customer service or technical support experience (beneficial).
• Security certifications such as CompTIA Security+ (preferred).

Skills

• Clear, professional written and verbal communication.
• Ability to follow technical instructions, ask clarifying questions, and document key information accurately.
• Good judgment in recognizing potential security risks and escalating them appropriately.
• Reliability, accountability, and attention to detail.
• Collaborative approach.
• Commitment to protecting confidential information and acting ethically.
• Curiosity and willingness to learn about cybersecurity tools, threats, and best practices.