Desktop Support Engineer

Galactic Minds INC

Frisco, TXFresher1h agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed
Must know
WindowsTroubleshootingMicrosoft OfficeHelp desk
Work
On-site in Frisco
Pay
Not stated by the employer.
Listed
Nov 2, 2026 · still open

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Location: Frisco, TX (Onsite)

Key Responsibilities

  • Provide desktop and technical support to end users.
  • Troubleshoot hardware, software, and Windows-related issues.
  • Support laptops, desktops, printers, and other IT equipment.
  • Assist with Microsoft Office 365 and basic network connectivity issues.
  • Respond to user support requests and resolve technical issues.

Requirements & Tech Stack

  • Proficiency in the Chinese language.
  • Basic experience in desktop support or IT helpdesk.
  • Familiarity with troubleshooting hardware and software issues.
  • Experience with Windows operating systems.
  • Experience resolving IT-related technical issues.

Qualifications

  • Junior-level candidates are acceptable.

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