Supervising Associate For Netting And Settlement

Role Purpose

Lead the day-to-day delivery of the NetPay netting and settlement process, ensuring accurate reconciliation of intercompany balances, timely settlement, strong controls, and a consistent service experience for participating EY member firms. The role combines operational ownership with people leadership, member-firm onboarding, stakeholder management, escalation management, and continuous improvement.

Key Responsibilities

• NetPay Operations and Settlement Delivery

• Own and coordinate daily NetPay operations across participating member firms, ensuring activities are completed accurately, on time, and in line with agreed controls and service expectations.

• Oversee the review and matching of intercompany invoices and open positions across AP and AR, ensuring completeness, consistency, and timely resolution of discrepancies.

• Coordinate the identification and exchange of missing documents and support member firms in correcting mismatches, disputed invoices, and other exceptions.

• Review periodic netting and payment calculations and confirm that settlement outputs are complete, accurate, and appropriately validated before circulation.

• Monitor member-firm payment execution and support the correct application and clearing of receipts and payments.

• Maintain operational trackers, reconciliations, evidence, and process documentation to support transparency, control, and audit readiness.

• Member-Firm Onboarding and Adoption

• Partner with member firms to onboard them into NetPay, from initial engagement and process assessment through readiness, testing, implementation, and transition to business-as-usual operations.

• Explain NetPay requirements, roles, timelines, controls, data, and documentation expectations to local Finance, AP, AR, Treasury, and Controlling stakeholders.

• Develop onboarding plans, track dependencies and risks, and coordinate actions across the central netting team and member-firm stakeholders.

• Facilitate onboarding workshops, process walkthroughs, and knowledge-transfer sessions; provide post-go-live support and stabilize operations.

• Monitor adoption and compliance after onboarding, address gaps, and promote consistent use of the standard NetPay process.

• Team Management and Capability Development

• Provide day-to-day direction, work allocation, and prioritization for the Netting and Settlement team, balancing operational deadlines, onboarding activity, and improvement initiatives.

• Review team output for quality, completeness, and timeliness; provide practical coaching and feedback to strengthen technical and stakeholder-management capability.

• Ensure adequate coverage, effective handovers, and clear ownership of recurring activities, exceptions, and follow-ups.

• Create an inclusive, collaborative environment that encourages accountability, knowledge sharing, continuous learning, and proactive problem-solving.

• Identify training needs, maintain process knowledge, and support the development of subject-matter expertise and succession capability within the team.

• Stakeholder and Escalation Management

• Act as the primary operational point of contact for participating member firms and central stakeholders on NetPay, netting, and settlement matters.

• Build effective working relationships across geographies and functions, align expectations, and provide clear, concise updates on operational status, risks, issues, and decisions required.

• Manage escalations relating to unmatched items, missing documents, disputed invoices, delayed payments, process non-compliance, and service delivery concerns.

• Perform root-cause analysis, agree corrective actions with relevant stakeholders, and monitor actions through closure.

• Escalate material risks and unresolved issues to leadership promptly, supported by facts, impact assessment, and recommended next steps.

• Quality, Controls, and Process Improvement

• Drive a strong quality and control culture through defined review checks, exception monitoring, ageing analysis, and timely corrective action.

• Identify recurring issues, control gaps, manual effort, and process bottlenecks; translate observations into practical improvement initiatives.

• Lead or support standardization, simplification, and automation opportunities that improve accuracy, cycle time, transparency, and stakeholder experience.

• Define and monitor relevant operational measures, quality indicators, and action plans; use data and trends to prioritize improvement opportunities.

• Maintain standard operating procedures, process maps, control documentation, and other governance materials so they remain current and usable.

• Support internal and external audit requirements relating to intercompany netting and settlement, including timely provision of evidence and resolution of observations.

• Reporting and Governance

• Prepare and review weekly operational reporting for participating member firms, providing visibility of invoice status, exceptions, ageing, pending actions, and key risks.

• Provide regular management updates covering delivery performance, onboarding progress, escalations, quality, improvement initiatives, and decisions required.

• Facilitate operational governance calls and ensure actions, owners, and target dates are clearly documented and followed through.

• Ensure compliance with applicable accounting requirements, EY policies, legal requirements, and locally agreed operating procedures.

Requirements & Tech Stack

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Relevant experience in intercompany accounting, AP, AR, financial accounting, netting, settlement, treasury operations, or a comparable finance process.
• Demonstrated experience coordinating or supervising a team, including work allocation, quality review, coaching, and delivery oversight.
• Experience managing stakeholders across countries, functions, and levels, with confidence in handling operational escalations and competing priorities.
• Working knowledge of ERP and accounting systems; experience with SAP is preferred.
• Strong understanding of reconciliations, transaction matching, exception management, payment flows, and financial controls.
• Ability to analyze operational data, identify root causes, and translate findings into sustainable process improvements.
• Good written and verbal communication skills, with the ability to explain complex issues clearly and drive actions to closure.
• Ability to work independently while collaborating effectively in a global, cross-cultural team environment.