Clinic Care Coordinator

About the Role

Apple Tree Dental, a non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs, is seeking a Clinic Care Coordinator in Little Falls, MN. This role ensures a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.

Key Responsibilities

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Requirements & Tech Stack

• High school diploma or GED required.
• Ability to type at least 40+ WPM accurately.
• Dependability, punctuality, and willingness to work late hours and weekends as needed.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Qualifications

• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster highly preferred.